TAP EventPLUS enables you to sign up for your account in one of two ways:
Using your Common Access Card (CAC).
Using an email address and password combination, in addition to Two-Factor Authentication (2FA).
This topic describes the following:
To sign up for a TAP EventPLUS account using 2FA:
1. Hover over STAFF on the TAP EventPLUS menu bar, and click STAFF SIGN UP.
2. Click the SIGN UP WITHOUT CAC button to proceed to the next page.
3. On the Sign Up Without CAC page, enter your details in the mandatory fields listed below.
First Name, Last Name and Email Address
Create a password using one of the following options:
To allow TAP EventPLUS to generate a password for you, click Generate Random Password. Be sure to save your generated password.
To enter your own password, type the password in both the Password and Confirm Password fields. For tips on creating a password that meets DoD requirements, see Change Password, (Tips for Creating a Password).
Additional Personal Information
Note: All roles must be approved by leadership before you are granted access to TAP EventPLUS. You will receive a notification once your role has been approved.
Once your role has been approved, you can login to TAP EventPLUS. The first time you login to your account, you will be directed to a page with information about Two-Factor Authentication (2FA) and how to set it up.
To setup 2FA for your TAP EventPLUS account:
1. From the 2FA set up page, click the SET UP NOW button.
2. On the Select a Device page, click on the device you intend to use to receive verification codes from the Google Authenticator, then click CONTINUE. It is recommended you choose a device to which you have ready access at all times—a smart phone or a computer. If you have a smart phone, it is recommended you use this as your authentication device.
3. Download the Google Authenticator app to your authentication device of choice.
This is a free download for Android, iOS (iPhone and iPad), Blackberry, Windows Phone and MS Windows.
Smart Phone: Search for and download the Google Authenticator app on your smart phone. Refer to the image on this page as a reference.
Computer: If you want to download the Google Authenticator app to your MS Windows computer, click the WinAuth link. The download page for Google Authenticator appears in a separate browser window. Follow the instructions to download the app.
Once the download of the Google Authenticator app is complete, select the I have installed Google Authenticator check box and click CONTINUE.
NOTE: You have the option of using a Windows computer to download Google Authenticator. The Authenticator app will reside on your computer, and generate the verification codes from here instead.
4. Open Google Authenticator on your external device and add the new QR code.
Do one of the following:
Scan the QR bar code now displayed on the Configure the Authenticator App page. Note that this option is available only for smart phones and click CONTINUE.
Type the QR key manually into the authenticator and click CONTINUE.
5. Return to TAP EventPLUS, and in the 2FA Code field, type the 6‐digit verification code generated for the new QR code by Google Authenticator.
6. Click CONTINUE to complete your login to TAP EventPLUS.
7. When you are finished, click the MY EVENTS button to navigate to the Event Listing page.
Google Authenticator refreshes your verification code every 30 seconds. Enter the current verification code in the 2FA Code field.
You do not need to be connected to the Internet in order to generate the 6‐digit verification code in Google Authenticator.
If you require additional information on Google Authenticator, use the How to Install Google Authenticator link provided on the Install the Authenticator App page.
If your authentication device is lost or stolen after setting up Two Factor Authentication, click on the I don’t have the 2FA code on the Verification page to reset your password and Two Factor Authentication.
Frequently Asked 2FA Questions:
When I try to sign up for an account, an error message is displayed saying my email address is already registered. What does this mean?
This error message indicates that there is already an account in the database associated with your email address. If you have created an account in the past and forgotten your password, use the FORGOT PASSWORD option to create a new password and login to your existing account.
If you have not created an account in the past, please contact the TAP EventPLUS HelpDesk for assistance.
Does Google Authenticator require an Internet connection in order to generate verification codes?
No, Google Authenticator uses a built-in algorithm to generate these codes without an Internet connection.
What happens if I don’t enter the verification code generated by my chosen authenticator within 30 seconds?
If you try to enter an expired verification code in TAP EventPLUS (more than 30 seconds after generation of the code), your login will fail. Check your device for a refreshed verification code. Enter the current verification code in TAP EventPLUS.
What happens if my authentication device is lost or stolen?
In case of lost or stolen authentication, you have the option of resetting your password in TAP EventPLUS, and setting up 2FA on a different device. To do this click I don’t have the 2FA Code from the authentication page during TAP EventPLUS login. Follow the instructions to reset your password, then repeat the 2FA setup procedure.